FAQ

Shipping Information

 

Free Regular Shipping (signature required) 
 

Regular Shipping orders placed before 2:00pm AEST should be received within 1-5 business days. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email.

 

New Zealand Customers Please Note – Due to international mail it may take 1-5 days additional time for your parcel to reach you.

 

International Customs Charges

Orders over NZD$175.00 will generally incur customs taxes in New Zealand. iT7 Audio Australia has no control over these taxes and cannot advise what they will be once your parcel has arrived in New Zealand.

 

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and iT7 Audio Australia will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and iT7 Audio Australia will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this

How do I place an order?

​​I'm a paragraph. Click here to add your own text and edit me. It’s easy. Click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to let your users know a little more about you. If you want to delete me just click on me and press delete.​

Payment and Shipping

 

​I'm a paragraph. Click here to add your own text and edit me. It’s easy. Click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to let your users know a little more about you. If you want to delete me just click on me and press delete.​

What services do you provide?

 

Airport, Public Schools, Residential and Contruction proyects

Returns & refunds

We accept returns with a 30% restocking fee to cover shipping costs.
We do not accept returns once the product leaves our dock on all USP grades of products since these are food grade materials.
Redelivery of LTLshipments may be subject to a $75.00 redelivery fee.
For LTL home delivery there is a home charge of $85.00.
For more info, please contact us at 954.316.8792

Q: What's the difference between Chemistry
and cooking? 

A:  In Chemistry, you should never lick

the spoon.

 
 

NSF

TNI

Deionized Water DI

EPA

FSEA

LABORATORY HOURS

Monday - Friday: 9:00 AM • 5:00 PM

Saturday - Sunday: Closed

pH: 954 . 316 . 8792

© 2015 Environmental Reagent Service | South Florida, USA